Customer Service - Customised Experience | ZAFUL

To become the leading online fast fashion brand and empower everyone's dream.

ZAFUL is your one-stop online shop for today's most daring, exciting and edgy fashion apparel. Our affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of every aspiring fashionista.

Our official account is zaful.com. Please check ZAFUL's official email address when receiving mail, beware of any forms of deception, and do your best to avoid personal losses. If you have any questions, please feel free to contact our support center.

  1. 1. Our design A sustainable future

    Everything comes with a method. From the fashion trend research to the clothing design, we make our product as a creature of your emotions, your lifestyle, rather than a garment you wear.
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  2. 2. Manufacturing Beyond the concept

    From the pattern making to the inks using, we aim at generating a green way of manufacturing. We embrace the feelings and thoughts of all people.
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  3. 3. Logistics & Transportation Bring Love To You

    Till now, you can receive ZAFUL products from over 260 different countries. Also, more self-operated shipping lines are opening up to shorten your waiting time and deliver a more guaranteed service. We stand by your side.
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  4. 4. Customer Service Customised Experience

    Any worries? Our 24/7 customer service is always here to help. You can easily find out our friendly customer advisor by Facebook live chat, Twitter, Instagram, email or phone.
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